Serving over half a million customers, the EAC is currently the only electric utility on the Mediterranean island of Cyprus. The electricity energy market has been open since 2004, but no other independent power producers have emerged to date.
Currently, the Government is changing the market rules in order to facilitate entries of Renewable Energy Sources: “We’ve always worked hard to give our customers the best possible service,” says Phanos Kolokotronis, IT Manager and CIO at EAC. “As we move towards privatisation, we will need to push our speed and efficiency to the limits to continue providing the most competitive pricing and agile customer services.”
“EAC uses SAP applications for almost every area of business, from materials and warehouse management to enterprise resource planning, finances and human resources. By improving the performance of these SAP applications, EAC realised that it could boost productivity and help departments run smoother across the organisation''.