Unified communications (UC) solutions deliver integration of the multiple tools that people use when they work and communicate, with seamless user experiences that help people work together more effectively; anywhere, on any device. This is essential as nowadays people work and communicate in different ways using multiple tools like IP telephony for voice calling, web and video conferencing, voice mail, mobility, desktop sharing, instant messaging and presence, and more.
Voice is still a fundamental business application, but it is expected now that any Unified Communications solution seamlessly transition between the 3 common end user collaborative modes:
-Calling (voice and video)
-Meeting
-Team Collaboration