Logicom Solutions Business Consulting Services unit (BCS) provides advisory services for assessing the digital maturity and readiness of organizations that help them define their digital vision and set up their strategy for achieving this vision. BCS helps the organizations put down a realistic and attainable roadmap with specific actions to meet their objectives and support them in the redesign process of positioning the customer at the center point of their efforts.
For more information regarding Logicom Solutions Business Consulting Services unit you find in the video below (video in Greek):
For more information, you can download the following documents:
Digital Strategy: Assess the digital maturity and readiness of the customer by looking and advising on the following areas:
- Strategy and Vision: The vision and goals that are in place to meet digital business aspirations for the short and long term.
-Culture: The mind-sets and behaviours critical to capture digital opportunities, essentially through training and knowledge sharing.
-Organization: The structure, processes, and talent supporting execution of the digital strategy.
- Capabilities: The systems, tools, digital skills, and technology to achieve digital goals.
Customer Experience/Journey Enhancement: Help digitize end-to-end business processes and services to power excellent customer journeys. This is done through:
- Identifying and assessing the most valuable customer journeys.
- Provide advice in the redesign of the entire experience.
- Advice on the adoption of technologies and systems to radically improve customer journey.
-Advice on the adoption of mobile technologies.
Business/IT Operating Model: Looking into the business and IT operating model of organizations and helping them redefine their current structure to support the realization of their digital vision and strategy.
- Digitally modified businesses: Product/Service Augmentation, Transitioning physical to digital
- New Digital Business: Digital Products, Reshaping organizational boundaries
-Enterprise Integration through shared digital services and redistributed decision making
Business/IT Operating Model: Looking into the business and IT operating model of organizations and helping them redefine their current sructure to support the realization of their digital vision and strategy.
-Digitally modified businesses: Product/Service Augmentation, Transitioning physical to digital
-New Digital Business: Digital Products, Reshaping organizational boundaries
-Enterprise Integration through shared digital services and redistributed decision making
