E-commerce website is a necessary channel for any Service Provider. It promotes increase of new customer subscriptions (through accessible services plans), better customer retention rate (through personalized customer experience) and decrease in customer-related operational costs (through seamless integration with core backend systems).
Logicom Solution’s Service Provider e-commerce solution allows organizations to offer their products and services online, to seamlessly integrate with back office ERP/Accounting Applications, and to enable shoppers to conduct their business on the web in the same way as they would do at a physical store. Therefore, customers have a unified experience, by having access to all products, images, product comparisons, promotions, and schemes.
Logicom Solutions' Service Provider e-commerce provides:
- Rich User Experience with tools that empower the customer
-Multilingual support for localization
-Self-Service for contract and/or device purchases
-Secure Payment with multiple payment ethos (card, direct debit etc.)
-Tailor-made Subscription plans driven by the customer
For more information, you can download the following document:
