Digital Transformation Services

The best solutions for your needs

Logicom Solutions provides advisory services to assess organisations’ digital readiness and maturity. We help them define their digital vision and set up a digital strategy to successfully make it a reality.

Through digital strategy creation, we help organisations create a realistic and attainable roadmap with specific actions to meet their objectives. We support them in redesigning their processes to position the customer at the centre of their activities

For more information, you can download the following documents:

Brochure: Business Consulting Services Brochure: Business Consulting Services Share
Interview: Introduction to Logicom Solutions Business Consulting Services (Greek) Interview: Introduction to Logicom Solutions Business Consulting Services (Greek) Share
Introduction to Logicom Solutions Business Consulting Services-General Introduction to Logicom Solutions Business Consulting Services-General Share

Digital Strategy

Logicom Solutions helps organisations design an effective digital strategy by assessing their digital readiness and maturity. We assist in the design of a comprehensive digital roadmap, touching on the following areas:

  • Strategy and vision: The objectives and goals that are in place to meet digital business aspirations for the short and long term.
  • Culture: The mind-sets and behaviour critical to capture digital opportunities, through training and knowledge sharing.
  • Organisation: The structure, processes and talent-supporting execution of the digital strategy.
  • Capabilities: The systems, tools, digital skills and technology to achieve digital goals.

Customer Experience & Journey Enhancement

Logicom Solutions helps its customers redefine their "Customer Experience" and enhance their "Customer Journeys": Help digitize end-to-end business processes and services to power excellent customer journeys and experience. This is done through:

  • Identifying and assessing the most valuable customer journeys within the organisation.
  • Providing advice in the redesign of the entire customer experience.
  • Advising on the adoption of new technologies and systems to radically improve the customer journeys.
  • Assisting in creation of an omnichannel experience, utilising all digital and physical channels.

Business & IT Operating Model

Logicom Solutions helps organisations to review and redesign their business and IT operating model. We take a closer look into organisations’ business and IT operating model, helping them to redefine their current structure to support the realisation of their digital strategy and vision. The set of services offered touch on the following areas:

• Digitally modified businesses: Product/service augmentation – transitioning physical to digital.

• New digital business: Digital products & reshaping organisational boundaries.

• Enterprise integration: Through shared digital services and redistributed decision-making.

Case & Thinking

Our digital strategy experience

SCIENTIFIC PAPER
The business model of the new digital era
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Logicom Solutions
The business model of the new digital era
SCIENTIFIC PAPER
Digital Transformation of the Cyprus economy
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Logicom Solutions
Digital Transformation of the Cyprus economy